Occupational MedicineTelehealth Medical Services for the workplace.
Direct access to KINNECT’s in-house Occupational Health Doctors and Occupational & Environmental Physicians by secure video or phone — for fitness-for-work decisions, MRO reviews, health surveillance and independent medical examinations.
- In-house Occupational Physicians & Doctors
- Secure video conference or phone
- Available Australia-wide
- No clinic visit required
- Video
- Teams · Meet · Zoom · Skype
- Phone
- For low-bandwidth sites
- 15m
- Appointment block
- AU
- Nationwide coverage
The short version
KINNECT Telehealth: Medical Services connects employers, insurers and workers directly with our in-house Occupational Health Doctors and Occupational & Environmental Physicians by secure video or phone — no clinic visit required. We use telehealth for fitness-for-work determinations, Medical Review Officer (MRO) reviews of drug & alcohol results, health surveillance consultations and independent medical examinations. Consultations are scheduled in 15-minute blocks, with the appropriate clinician matched to the matter.
Occupational medicine consults — without leaving your desk.
KINNECT’s telehealth medical services give you on-demand access to our in-house team of Occupational Health Doctors and Occupational & Environmental Physicians — the same clinicians who oversee our pre-employment, health monitoring and injury management programs — but delivered by secure video or phone, on the platform you already use.
It’s the fastest way to get specialist occupational medicine input into a decision when a face-to-face appointment isn’t practical, isn’t necessary, or simply can’t happen in the timeframe you need.
Who it’s for
Any organisation that needs an occupational physician or doctor’s opinion quickly — and doesn’t need the worker physically examined in-clinic to get it.
- Employers managing complex fitness-for-work decisions
- WHS & HR teams running health surveillance programs
- Insurers and self-insurers needing independent reviews
- Drug & alcohol program managers
- Remote, regional and dispersed workforces
- Organisations without easy access to occupational specialists
Four scenarios where a telehealth consult is the right call.
Where a hands-on examination isn’t the deciding factor, a telehealth consult gets you a defensible specialist opinion faster — without taking the worker offsite.
Fitness-for-work determinations
Specialist review of a worker’s capacity to safely perform the inherent requirements of the role — based on medical history, treating reports and clinician interview.
Medical Review Officer (MRO)
Independent physician review of non-negative drug & alcohol results, including consideration of legitimate prescription or medical explanations before the result is finalised.
Health surveillance consultations
Physician follow-up of abnormal health monitoring findings — for example respirable dust, silica, lead, noise or biological monitoring exceedances.
Independent medical examinations
Independent medical examinations for fitness-for-work, conducted by an Occupational Physician where the matter can be appropriately assessed by telehealth.
Join the consult on whatever platform suits you.
Same clinicians, same standard of report — booked and delivered in the format that works for your worker and your site.
Secure video conference
Our physicians and doctors join the platform you already use — Microsoft Teams, Google Meet, Zoom or Skype — so there’s nothing new to install for the worker or the employer.
- Use your existing video platform
- Or join a KINNECT-hosted meeting
- Camera + audio for a clinical interview
- Worker can join from home or a private room onsite
Telephone consult
For low-bandwidth sites, FIFO accommodation, or situations where a video link isn’t practical, we can deliver the same consult by telephone.
- No video platform required
- Useful for remote and regional workforces
- Same physician, same documentation
- Booked into the same 15-minute blocks
The right clinical expertise for each matter.
Telehealth consults are scheduled in 15-minute blocks, allowing appointments to match the complexity and clinical needs of each matter.
Volume programs and ongoing arrangements can be scoped and quoted on request.
- 01
Occupational Health Doctor
15-minute blocksAvailable in 15-minute appointment blocks. Suited to MRO reviews, health surveillance follow-up and straightforward fitness-for-work consultations.
- 02
Occupational & Environmental Physician
15-minute blocksAvailable in 15-minute appointment blocks. Suited to specialist independent medical examinations and complex fitness-for-work matters.
Common questions about telehealth medical services.
Who actually conducts the telehealth consult?
One of KINNECT’s in-house Occupational Health Doctors or Occupational & Environmental Physicians — the same clinicians who oversee our pre-employment, health monitoring and injury management programs. You’re not routed to an external GP network.
What platforms can you use?
Our doctors can join your video conferencing platform — Microsoft Teams, Google Meet, Zoom or Skype — or host the meeting on a KINNECT-managed link. If video isn’t practical we can also deliver the consult by telephone.
How long does a telehealth appointment take?
Consults are booked in 15-minute blocks. Most MRO and health surveillance follow-ups complete in one or two blocks; complex fitness-for-work and IME matters may run longer.
How do I request a telehealth consultation?
Submit the form on our Contact Us page, select Occupational Medicine, and note "Telehealth Consultation" in the additional information box. Our occupational medicine team will confirm a time and the right clinician for your matter.
Other Occupational Medicine services.
Telehealth is one channel into KINNECT’s occupational medicine team. Pair it with onsite consults, case management and independent medical examinations to cover your workforce end-to-end.
Onsite Medical Assessments
Physician-led assessments delivered at your site for high-volume or remote workforces.
Learn moreKINNECTed Care
Coordinated case management connecting injured workers to the right clinical pathway.
Learn moreIndependent Medical Examination
Impartial specialist assessments of a worker’s capacity to safely perform the inherent role.
Learn moreTelehealth Psychological Services
Secure telehealth psychology sessions for distributed and regional workforces.
Learn more
Book a telehealth consult with our specialists.
Tell us about the matter you need a clinician’s opinion on and we’ll match you to the right Occupational Health Doctor or Occupational & Environmental Physician — usually within a few business days.
Practical legislative guidance
Turn workplace exposure obligations into a clear next step.
Use these employer resources to understand health surveillance requirements, choose the right monitoring point and investigate exposure-specific considerations.
Health Surveillance Guide
Understand when health surveillance is required and how a program supports workplace controls.
Open resourceHealth Monitoring Types Guide
Compare baseline, periodic, post-exposure and exit health monitoring.
Open resourceHazardous Exposure Directory
Find monitoring considerations for workplace hazards and hazardous substances.
Open resource