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Pre-Employment Medicals

SmartHealth Online Health & Medical Questionnaire

An online health screen that is quick, comprehensive, user friendly and secure — built for non-manual and remotely located administrative roles where a full clinic medical isn’t the right tool for the job.

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Built on Carelever — KINNECT’s secure occupational health portal. Results returned in real time, no clinic visit required.

Quick answer

The short version

SmartHealth is KINNECT’s online pre-employment health questionnaire for non-manual and remotely located administrative roles. Candidates complete it from any device in minutes, answers are graded against a risk matrix, and results flow straight into KINNECT’s Carelever portal so your team can review an applicant’s health risk in real time — without booking a clinic visit for low-risk hires.

What it is

An online medical questionnaire built for low-risk roles.

Most organisations have two distinct workgroups: people in administrative or remote roles, and people performing physical labour. The traditional in-clinic pre-employment medical is designed for the second group — and it’s often the wrong tool for the first.

SmartHealth is a quick, comprehensive, user-friendly and secure online health screen designed specifically for non-manual and remotely located administrative employees, so you can assess health risk early — and only escalate to a clinic visit when the answers say you need to.

How it works
  1. 1

    You send the invite

    Add a candidate to your Carelever portal and SmartHealth is dispatched by email.

  2. 2

    They complete it online

    Applicants answer from any device at home — no booking, no clinic queue, no paperwork.

  3. 3

    Answers are risk-scored

    Responses are graded against a marking matrix that highlights inherent health risks automatically.

  4. 4

    You review in real time

    Results flow straight into Carelever so your key reps can make a swift, informed decision.

Who it’s for

The right screening tool for the right role.

SmartHealth is designed for workgroups where a full pre-employment medical isn’t warranted — but where you still want a documented, risk-scored view of every new hire’s health.

  • Administrative & office-based hires

    Corporate, finance, HR, customer service and back-office roles where the physical demand is low and a full medical is overkill.

  • Remote & work-from-home roles

    Employees who will rarely or never attend a depot or site — where coordinating a clinic visit slows hiring with no real safety upside.

  • White-collar professional services

    Consulting, legal, technology and analyst roles that need a documented baseline without the cost of in-clinic screening.

  • High-volume admin recruitment

    Contact centre and shared-services hiring waves where speed of decision matters as much as the decision itself.

  • Distributed national teams

    Workforces spread across regional, rural and metro Australia who can’t reasonably get to a clinic in the hiring window.

  • Hybrid screening programs

    Employers running a tiered program — SmartHealth for low-risk roles, full clinic medicals for safety-critical ones.

Benefits

Healthy, safe and productive admin teams — without the clinic overhead.

SmartHealth supports your organisation with administrative and white-collar employees ready to work, and gives your team the data they need to act fast.

  • Faster access to data

    A marking matrix highlights inherent health risks automatically — far quicker than triaging hard-copy pre-employment forms.

  • Better candidate experience

    Applicants complete the questionnaire at home, on any device, with no clinic visit and no paperwork to chase.

  • Less admin for everyone

    No bookings to coordinate, no forms to file. Your team gets back the hours they used to spend chasing pre-employment paperwork.

  • Significant cost savings

    Reserve full clinic medicals for the roles that genuinely need them. SmartHealth screens low-risk hires at a fraction of the cost.

  • Baseline data for risk management

    Aggregate, de-identified data informs your health surveillance programs, wellbeing initiatives and risk management plans.

  • Secure and Carelever-integrated

    Responses are stored against the candidate record in Carelever, so reviewers see the questionnaire alongside the rest of their occupational health file.

Powered by Carelever

Data flows straight into your pre-employment portal.

SmartHealth responses are written directly into Carelever — KINNECT’s online pre-employment portal — so your key representatives can review an individual’s health risk in real time and respond swiftly.

  • Candidates invited and tracked from a single dashboard
  • Risk-scored results visible in real time as they’re submitted
  • Sits alongside the rest of the candidate’s occupational health record
  • Permissioned access for reviewers across HR, recruitment and safety
  • Australian-hosted, secure and auditable
Carelever · candidate view Live
Cardiovascular riskLow
Musculoskeletal historyLow
Lifestyle factorsReview
Mental wellbeingLow
Overall recommendationCleared

Illustrative example. Real Carelever results are graded against KINNECT’s risk matrix.

Frequently asked

SmartHealth questions, answered.

What is SmartHealth?
SmartHealth is a secure online pre-employment health questionnaire that screens candidates and risk-scores their answers across cardiovascular, musculoskeletal, lifestyle and mental wellbeing factors.
Who is SmartHealth best suited to?
It is designed for non-manual, office-based, administrative or remotely located hires — roles where a full clinic-based medical would be overkill.
How does a candidate complete it?
The employer adds the candidate in Carelever, and the candidate completes the questionnaire on any internet-connected device at home — with no clinic visit or paperwork.
How long does it take to complete?
The questionnaire is completed in minutes.
What results do we get?
Answers are graded automatically against a risk matrix and land in Carelever in real time, highlighting each health category as low, review or cleared.
How does the cost compare with a clinic medical?
SmartHealth provides a streamlined alternative when a full clinic-based pre-employment medical is not required.
Is it suitable for physically demanding roles?
SmartHealth is a screen for low-risk, non-manual roles. Physically demanding or safety-critical roles should still have an appropriate clinic-based pre-employment medical.
Related services

More from our Pre-Employment Medicals range

For roles where SmartHealth isn’t the right fit, KINNECT runs the full spectrum of pre-employment medical assessments — in clinic or onsite, nationwide.

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Pre-Employment Medical Services

Australia’s largest privately owned pre-employment medical provider — clinics nationwide, in-house occupational health doctors, and dedicated account management.

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Get started

Screen your next admin hire in minutes — not days.

Tell us about your workforce and we’ll configure SmartHealth for your business, integrate it into your Carelever portal, and have you screening candidates online quickly.

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Call 1300 546 632
SmartHealth Online Health & Medical Questionnaire | KINNECT