For WorkersExpert care for your working life.
Preparing for an appointment? Find out what to bring, what usually happens, why you may be attending and where to get the right help.
Trusted by Australian businesses as the experts in occupational health for their workforce.
What to expect when you visit KINNECT.
Every service is different, but most appointments follow a similar journey. Your booking instructions are the best source for details specific to you.
- 1
Before you come
Check your appointment instructions because preparation varies by service. Bring photo identification, your appointment details, glasses or hearing aids you use, and any forms or medical information you were specifically asked to bring.
- 2
When you arrive
Allow time to find the clinic and check in. Our team will confirm your details, explain the appointment and let you know if any forms or consent steps are needed before you begin.
- 3
During the appointment
A qualified team member will guide you through the checks relevant to your service. You can ask questions at any point. What is included and how long it takes depend on the appointment type and your individual needs.
- 4
Afterwards
The team will explain any immediate next steps they can confirm. How information or results are handled depends on the service, the reason for your appointment and the appropriate consent or privacy requirements.
Need details for your appointment? Explore the service categories below or visit the full FAQ hub.
One team across your whole working life.
Whichever service brings you in to see us today, it’s part of how KINNECT supports workers from their first day on the job through to a healthy retirement.
A medical check to make sure you can safely take on the role you’ve been offered.
Regular checks that catch workplace health risks — like noise, dust or chemicals — early.
Training and assessments that help you work safely and avoid strains and injuries.
A hands-on team helping you recover and get back to work after an injury or illness.
Specialist doctors for complex work-related health questions and second opinions.
Mental health support to help you stay well at work and recover after tough times.
Practical answers before your appointment.
These general answers are a starting point. Your booking instructions and service-specific information should guide you where details vary.
What should I bring to my appointment?
How long will my appointment take?
What happens to my information or results?
Can I change or cancel my appointment?
Where is my nearest KINNECT clinic?
Where can I find more worker questions and answers?
The occupational health experts Australian employers trust with their people.
KINNECT is an Australian occupational health specialist. Businesses around the country bring us in to look after their workforce because keeping their people well at work is what we do every day.
From the pre-employment assessment that clears you for a new role, through health monitoring and injury prevention while you’re on the job, to rehabilitation if something goes wrong — our medical and allied health teams join the dots so you’re looked after from hire to retire.
Learn About What We DoDon't just take our word for it.
Choose the right way to get help.
Customer Service is available 8:00 am–5:00 pm, Monday to Friday. Have your appointment details handy if your question is about a booking.
Call Customer Service
Best for time-sensitive appointment questions during service hours.
1300 546 632Worker FAQsFind general guidance, common questions and the right resource.Browse FAQsChange an appointment
Use the dedicated path to cancel or request a new appointment time.
Cancel or rescheduleFind a clinic
Check clinic addresses and details. Confirm your location against your booking.
View locationsRehabilitation support
Understand what to expect when KINNECT supports your recovery at work.
Worker rehabilitation guide