Expert care for your working life.
Preparing for an appointment? Find out what to bring, what usually happens, why you may be attending and where to get the right help.
Trusted by Australian businesses as the experts in occupational health for their workforce.
What to expect with KINNECT.
You may meet us at a clinic, at work or by telehealth, depending on the reason you are engaging with KINNECT. Find your service category below for the broad shape of the support.
Pre-Employment Medicals
More about Pre-Employment MedicalsWhy you may be involved: You may be asked to complete an assessment so your employer can understand your health and capacity in relation to a role.
What it may involve: This is usually a clinic-based appointment with checks selected for the job, guided by a qualified team member.
Before you start: Follow your booking instructions and bring only the identification, forms or health information requested.
Health Monitoring & Surveillance
More about Health Monitoring & SurveillanceWhy you may be involved: Monitoring helps check for possible health effects when your work may expose you to hazards such as noise, dust or chemicals.
What it may involve: Your program may involve an initial or periodic health assessment, testing or samples relevant to the identified exposure.
Before you start: Check the specific instructions for each visit because the tests and any preparation depend on the workplace hazard.
Workplace Rehabilitation
More about Workplace RehabilitationWhy you may be involved: You may be referred for practical support to recover from an injury or illness and work towards a safe, sustainable return to work.
What it may involve: A rehabilitation consultant may meet with you, your treating team and workplace to understand your needs and coordinate an individual plan.
Before you start: Be ready to discuss your current abilities, treatment and work goals, and bring any information requested in your referral.
Injury Prevention
More about Injury PreventionWhy you may be involved: You may take part in a workplace program designed to reduce injury risks and make everyday tasks safer.
What it may involve: Support can happen at your workplace or online and may include practical training, task observation, ergonomics or guided movement.
Before you start: Your organiser will tell you where to attend and whether you need suitable clothing, equipment or access to your usual work area.
Occupational Medicine
More about Occupational MedicineWhy you may be involved: A specialist occupational physician may be asked to consider a complex work-related health, capacity or fitness question.
What it may involve: The consultation may include a detailed discussion, review of available records and an examination relevant to the referral question.
Before you start: Read your appointment information and bring any requested records; you can ask what the referral covers before the consultation begins.
Psychological Services
More about Psychological ServicesWhy you may be involved: You may be offered confidential psychological support, an assessment or help with recovery and participation at work.
What it may involve: A psychologist will explain the service and may talk with you in person or by telehealth about your experiences, needs and goals.
Before you start: Choose a private setting for telehealth and review any consent or referral information supplied with your booking.
These are general guides only. The exact activities, duration, preparation, information handling and follow-up depend on your specific booking or referral, the consent requirements and your individual circumstances. Follow the instructions provided for your service, or visit the full workers FAQ.
One team across your whole working life.
Whichever service brings you in to see us today, it’s part of how KINNECT supports workers from their first day on the job through to a healthy retirement.
A medical check to make sure you can safely take on the role you’ve been offered.
Regular checks that catch workplace health risks such as noise, dust or chemicals early.
Training and assessments that help you work safely and avoid strains and injuries.
A hands-on team helping you recover and get back to work after an injury or illness.
Specialist doctors for complex work-related health questions and second opinions.
Mental health support to help you stay well at work and recover after tough times.
Practical answers before your appointment.
These general answers are a starting point. Your booking instructions and service-specific information should guide you where details vary.
What should I bring to my appointment?
How long will my appointment take?
What happens to my information or results?
Can I change or cancel my appointment?
Where is my nearest KINNECT clinic?
Where can I find more worker questions and answers?
The occupational health experts Australian employers trust with their people.
KINNECT is an Australian occupational health specialist. Businesses around the country bring us in to look after their workforce because keeping their people well at work is what we do every day.
From the pre-employment assessment that clears you for a new role, through health monitoring and injury prevention while you’re on the job, to rehabilitation if something goes wrong, our medical and allied health teams join the dots so you’re looked after from hire to retire.
Learn About What We DoDon't just take our word for it.
Choose the right way to get help.
Customer Service is available 08:00 AM (AEST)–05:00 PM (AEST), Monday to Friday. Have your appointment details handy if your question is about a booking.
Call Customer Service
Best for time-sensitive appointment questions during service hours.
1300 546 632Worker FAQsFind general guidance, common questions and the right resource.Browse FAQsChange an appointment
Use the dedicated path to cancel or request a new appointment time.
Cancel or rescheduleFind a clinic
Check clinic addresses and details. Confirm your location against your booking.
View locationsRehabilitation support
Understand what to expect when KINNECT supports your recovery at work.
Worker rehabilitation guide