KINNECT: Creating Health Certainty at Work
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For Workers

Expert care for your working life.

Preparing for an appointment? Find out what to bring, what usually happens, why you may be attending and where to get the right help.

Trusted by Australian businesses as the experts in occupational health for their workforce.

Your service

What to expect with KINNECT.

You may meet us at a clinic, at work or by telehealth, depending on the reason you are engaging with KINNECT. Find your service category below for the broad shape of the support.

  • Pre-Employment Medicals

    Why you may be involved: You may be asked to complete an assessment so your employer can understand your health and capacity in relation to a role.

    What it may involve: This is usually a clinic-based appointment with checks selected for the job, guided by a qualified team member.

    Before you start: Follow your booking instructions and bring only the identification, forms or health information requested.

    More about Pre-Employment Medicals
  • Health Monitoring & Surveillance

    Why you may be involved: Monitoring helps check for possible health effects when your work may expose you to hazards such as noise, dust or chemicals.

    What it may involve: Your program may involve an initial or periodic health assessment, testing or samples relevant to the identified exposure.

    Before you start: Check the specific instructions for each visit because the tests and any preparation depend on the workplace hazard.

    More about Health Monitoring & Surveillance
  • Workplace Rehabilitation

    Why you may be involved: You may be referred for practical support to recover from an injury or illness and work towards a safe, sustainable return to work.

    What it may involve: A rehabilitation consultant may meet with you, your treating team and workplace to understand your needs and coordinate an individual plan.

    Before you start: Be ready to discuss your current abilities, treatment and work goals, and bring any information requested in your referral.

    More about Workplace Rehabilitation
  • Injury Prevention

    Why you may be involved: You may take part in a workplace program designed to reduce injury risks and make everyday tasks safer.

    What it may involve: Support can happen at your workplace or online and may include practical training, task observation, ergonomics or guided movement.

    Before you start: Your organiser will tell you where to attend and whether you need suitable clothing, equipment or access to your usual work area.

    More about Injury Prevention
  • Occupational Medicine

    Why you may be involved: A specialist occupational physician may be asked to consider a complex work-related health, capacity or fitness question.

    What it may involve: The consultation may include a detailed discussion, review of available records and an examination relevant to the referral question.

    Before you start: Read your appointment information and bring any requested records; you can ask what the referral covers before the consultation begins.

    More about Occupational Medicine
  • Psychological Services

    Why you may be involved: You may be offered confidential psychological support, an assessment or help with recovery and participation at work.

    What it may involve: A psychologist will explain the service and may talk with you in person or by telehealth about your experiences, needs and goals.

    Before you start: Choose a private setting for telehealth and review any consent or referral information supplied with your booking.

    More about Psychological Services

These are general guides only. The exact activities, duration, preparation, information handling and follow-up depend on your specific booking or referral, the consent requirements and your individual circumstances. Follow the instructions provided for your service, or visit the full workers FAQ.

Quick answers

Practical answers before your appointment.

These general answers are a starting point. Your booking instructions and service-specific information should guide you where details vary.

What should I bring to my appointment?
Follow the instructions sent with your booking. In general, bring photo identification, your appointment details, glasses or hearing aids you use, and any forms or medical information you were asked to provide. Requirements vary, so check the relevant service information if you are unsure.
How long will my appointment take?
Timing varies depending on the service, the checks required and your individual circumstances. Your booking information may provide a guide. If timing affects your plans, contact our team with your appointment details.
What happens to my information or results?
How information is collected, used and shared depends on the service and the appropriate consent and privacy requirements. Read our consent and privacy information, and ask the clinician or support team if you have a question about your appointment.
Can I change or cancel my appointment?
Yes. Let us know as early as you can. Use the cancel or reschedule service, or call our team during service hours. Conditions can vary by booking.
Where is my nearest KINNECT clinic?
Visit our locations to find clinic details. Your appointment confirmation is the best source for the exact place you should attend.
Where can I find more worker questions and answers?
Visit the detailed Workers’ Frequently Asked Questions for answers about appointments, assessments and what to expect.
About KINNECT

The occupational health experts Australian employers trust with their people.

KINNECT is an Australian occupational health specialist. Businesses around the country bring us in to look after their workforce because keeping their people well at work is what we do every day.

From the pre-employment assessment that clears you for a new role, through health monitoring and injury prevention while you’re on the job, to rehabilitation if something goes wrong, our medical and allied health teams join the dots so you’re looked after from hire to retire.

Learn About What We Do
Kind Words

Don't just take our word for it.

“
Importantly, our employees report feeling cared for and supported due to the personal service provided to them by KINNECT during their rehabilitation and return to work.
JB
Josh Bryant
General Manager – People & Risk, Mitchell Services
Showing testimonial 1 of 6: Josh Bryant
Workers’ Resource Centre | KINNECT