KINNECT — Creating Health Certainty at Work
Menu
Occupational Medicine

Telehealth Allied Health Services — anywhere in Australia.

Secure video and telephone consultations with KINNECT’s Allied Health team — supporting injured workers, employers and case managers through rehabilitation and return to work, without the travel.

  • Occupational Therapists, EPs, Physios & Rehab Counsellors
  • Secure video or telephone
  • Works on Teams, Zoom, Meet or Skype
  • Available nationally — no travel time
At a glance
4
Allied health disciplines
24–48h
Typical scheduling
Remote
No travel required
National
Coverage
Quick answer

The short version

KINNECT Telehealth Allied Health Services deliver workplace rehabilitation and return-to-work support remotely, using video conferencing or telephone. Our Occupational Therapists, Exercise Physiologists, Physiotherapists and Rehabilitation Counsellors run case management, initial needs assessments, home ergonomic assessments, acute injury triage and vocational assessments — without travel time and available nationally.

What it is

Workplace rehabilitation, delivered over secure video.

KINNECT Telehealth Allied Health Services give employers, insurers and injured workers fast access to a multi-disciplinary rehab team without the wait for an onsite visit. Our Occupational Therapists, Exercise Physiologists, Physiotherapists and Rehabilitation Counsellors consult by video or phone — anywhere with a connection.

We use telehealth to keep cases moving — triaging new injuries quickly, running needs assessments, supporting return-to-work planning and providing ongoing case management without travel delays or unnecessary clinic visits.

Who it’s for

Any employer, insurer or worker who needs rehab and return-to-work support but where an in-person consultation isn’t practical, fast enough, or necessary.

  • Injured workers in regional or remote locations
  • Employers without an onsite clinical room
  • Insurers & case managers coordinating return to work
  • Workforces spread across multiple states
  • Cases that need fast triage before any travel
  • Anyone preferring a private, from-home consult
What’s included

A full rehab toolkit — without leaving the desk.

Telehealth doesn’t mean a stripped-back service. Our Allied Health team delivers the same rehab services they run face-to-face, structured around what video and phone can do well.

  1. SERVICE 01

    Workplace rehabilitation & RTW

    End-to-end rehabilitation and return-to-work support coordinated remotely — keeping workers, employers and treating providers aligned around a single plan.

  2. SERVICE 02

    Case management

    A dedicated KINNECT consultant manages the file from referral through to closure, with regular video reviews instead of waiting for an onsite slot.

  3. SERVICE 03

    Initial needs assessments

    Early assessment of a worker’s injury, function and barriers to recovery — completed by video so we can act inside the first 48 hours.

  4. SERVICE 04

    Home ergonomic assessments

    Remote review of a worker’s home workstation with practical recommendations to reduce strain and support a safe return to work.

  5. SERVICE 05

    Acute injury triage & management

    Same-day triage for newly reported injuries — clarifying severity, first-aid actions and the right next step for treatment.

  6. SERVICE 06

    Vocational assessments & job prep

    Vocational assessment and job preparation assistance for workers transitioning to a new role or returning after extended absence.

How we deliver it

Video first — telephone where it makes sense.

Same clinical team, same case management — delivered through the channel that suits the worker and the question being answered.

Video consult

Secure video conferencing

Most telehealth consults are run by video so the consultant can observe posture, movement and the home or work environment in real time.

  • Microsoft Teams, Zoom, Google Meet or Skype
  • We can join your existing platform
  • No software install for most workers
  • Visual assessment of posture & setup
Telephone

Telephone consults

When a worker can't access video — limited connectivity, no camera, or a quick follow-up — KINNECT Allied Health Consultants run the session by phone.

  • Ideal for triage and check-ins
  • No app or login required
  • Available regional & remote
  • Same consultant continuity
Your telehealth team

Four disciplines, one coordinated rehab response.

KINNECT’s Allied Health Consultants are matched to each case based on the worker’s injury, role and stage of recovery — and stay with the file through to closure for continuity.

  • 01

    Occupational Therapists

    Functional assessments, ergonomic recommendations and return-to-work planning grounded in the worker’s real-world tasks.

  • 02

    Exercise Physiologists

    Graded conditioning, activity pacing and rehab exercise programs designed for the worker’s injury and job demands.

  • 03

    Physiotherapists

    Musculoskeletal triage, movement screening, and home-based rehab guidance for acute and ongoing injuries.

  • 04

    Rehabilitation Counsellors

    Vocational assessment, job-seeking support and counselling-led case management for complex return-to-work files.

Frequently asked

Common questions from employers & case managers.

  • Which video platforms do you use?

    KINNECT Allied Health Consultants are set up to run consults on Microsoft Teams, Zoom, Google Meet and Skype, and can join your organisation’s preferred video platform on request.

  • Can telehealth replace an onsite assessment?

    For many rehab activities — case management, initial needs assessments, vocational assessments, ergonomic reviews and triage — telehealth is equivalent or faster. For tasks that need hands-on assessment, we’ll recommend an onsite or in-clinic visit instead.

  • How quickly can a consult be scheduled?

    Because there’s no travel time, telehealth consults can usually be scheduled within 24–48 hours of referral — often same-day for acute triage.

Ready when you are

Book a telehealth consult — usually within 24–48 hours.

Tell us the case, the worker’s location and what you’re trying to achieve — we’ll match the right Allied Health Consultant and have the session in the diary.

Telehealth: Allied Health Services | KINNECT