Booking Process
KINNECT have a dedicated pre-employment team consisting of greater than 30 pre-employment bookings, results and quality assurance consultants. Our consultants are highly experienced and will ensure that you receive both quality service and the quickest turnaround times possible.

Please note, pathology and/or imaging tests will increase the turnaround time for results.
We understand that you may prefer a certain method of booking your pre-employment assessments. For this reason, KINNECT offer a variety of ways to request a pre-employment booking including:
- Online booking portal – Carelever Screen
Carelever Screen can be accessed through our website. Should you wish to have access to KINNECT’s online booking portal, please contact us.
- Phone
Should you wish to make your pre-employment bookings over the phone please feel free to contact one of our booking consultants on 1300 546 632. Phone bookings can be made between our normal business hours (Monday – Friday, 7:00am – 5:00pm in each local time zone).
Pre-employment bookings can be conducted during business hours. However, we understand that during times of high operational need and/or recruitment, that you may require after hours services. KINNECT are able to accommodate such needs on request.
Appointments can be conducted at either one of our 12 KINNECT clinics or 350 affiliate clinics across Australia and New Zealand. In the case of limited coverage or remote locations, please contact us and we can identify potential options in your area.
Additionally, we work with our clients to design job specific customisations for pre-employment testing. An example of this is using data obtained from a job dictionary to inform functional testing requirements. This ensures that the testing is as realistic as possible to the job you are recruiting for.
We want to ensure that your experience with KINNECT is a positive one. For this reason, we have a dedicated customer success team that provide on-boarding prior to your commencement with us. As part of your on-boarding, you will receive a phone call from one of our customer success officers to run through any questions you may have. During your first few weeks with us, our customer success officer will check in with you to make sure that your transition to KINNECT is seamless. This team will act as a point of contact for any future queries you may have in relation to your on-boarding.
Let KINNECT create health certainty for your workforce