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KINNECT offer SmartMove Manual Handling training programs that are designed to change employee behaviour to reduce the risk of injury. Our training program incorporates simple, practical and realistic techniques. In our 20+ years of delivering injury prevention services to Australian workplaces, we have developed a proven method for executing the most effective manual handling training. Our programs have a track record for being both engaging and effective in reducing workplace injuries.

A worker who completes a KINNECT SmartMove program will:

  • Understand how a manual handling injury sustained at work can impact on their personal life and be motivated to avoid high risk practices.
  • Feel empowered to identify and suggest solutions to risks they identify within their workplace, and have the basic knowledge required to modify tasks or ask for assistance.
  • Have an improved understanding and appreciation for their body and how loads affect its ability to perform tasks safely over a period of time.

Through the provision of a tailored manual handling program for employees, an employer has the potential to:

  • Reduce the frequency and severity of injuries.
  • Reduce overall reportable injury statistics via a reduction in manual handling related incidents.
  • Reduce Lost Time or Medical Treatment injuries.
  • Save money via reduced down time and workers compensation premiums through a reduction in injuries.

By contacting KINNECT you have taken the first step in ensuring your workforce understands the risks associated with manual handling and has the motivation and practical experience to reduce potential injuries and improve their work environment.

“I can honestly say the team at KINNECT have contributed to improving our Lost Time Injury Frequency Rate (LTIFR) by 81%, our Total Recordable Injury Frequency Rate (TRIFR) by 66% and our Disabling Injury Severity Rate (DISR) by 56% at one of our underground sites with their SmartMove Program.  A highlight of the program has been the zero down time due to their on the job approach.”

Adam Austin, Xstrata Coal Queensland – Manager Occupational Health Hygiene

KINNECT is an approved supplier on the Local Buy Panel.  Under the Business Management Services contract (BUS 249-0515), relevant Queensland and Northern Territory local government departments/agencies/entities are able to engage KINNECT for services such as manual handling training, directly through Vendor Panel.

Local Buy KINNECT Manual Handling Training


KINNECT can conduct SmartMove Manual Handling Training programs throughout Australia. We have consultants and/or clinics located in the following locations:

  • Sydney, NSW
  • Brisbane, QLD
  • Melbourne, VIC
  • Perth, WA
  • Adelaide, SA
  • Canberra, ACT
  • Cairns, QLD
  • Townsville, QLD
  • Mackay, QLD
  • Rockhampton, QLD
  • Gladstone, QLD
  • Emerald, QLD
  • Sunshine Coast, QLD
  • Gold Coast, QLD

Our Manual Handling Training programs are delivered by tertiary qualified allied health professionals – Occupational Therapists, Physiotherapists and Accredited Exercise Physiologists. Our consultants all hold extensive experience in occupational health and risks associated with manual tasks.

Musculoskeletal disorders, or MSDs, are injuries or diseases of the musculoskeletal system. The role of the musculoskeletal system is to support and protect the body and includes the skeleton, joints, muscles, ligaments, cartilage, tendons and other connective binding tissue. Musculoskeletal disorders can occur suddenly or happen over time and do not include fractures or dislocations caused by entrapment or crushing. Rapidly occurring MSDs are usually due to sudden unexpected forces whereas MSDs that occur over time are due to continuous overuse, including static body positions. However, it is possible for injuries to occur as a combination when body tissue has been weakened and is therefore more prone to sudden injury from lower forces.

Examples and symptoms of MSDs caused by hazardous manual tasks include:

  • Acute or chronic pain
  • Sprains and strains
  • Soft tissue injuries, e.g. hernias
  • Back injury
  • Muscular and vascular disorders
  • Injuries or degeneration of joints and bones
  • Nerve injuries e.g. carpal tunnel syndrome

To avoid MSDs and consequent workers’ compensation claims, the execution of manual handling training is important. Manual handling training supports pre-existing procedures that you may already have in place such as rules on how to use certain equipment and how to safely perform tasks. Training assists employees and management in the identification of risk and control measures that are to be used to minimise the risk. Suitable manual handling training also covers how to safely perform manual tasks and how to report problems.

Employees who perform, supervise or manage manual tasks, as well as workplace health and safety representatives, should all receive manual handling training. In addition, staff responsible for equipment maintenance and task design should also receive training. Training should be provided as part of employee induction and should be reviewed on an ongoing basis.

In addition to manual handling training, administrative control measures should be put in place. It is important to note that administrative control measures should not be used exclusively as they only attempt to reduce risk through exposure rather than addressing risk factors. Examples of administrative control measures that you could implement to reduce the chance of MSDs include:

  • Job rotation
  • Rest breaks
  • Team handling

Although rotating staff between different workplace tasks requires all staff members to be cross-trained, it is an effective measure to minimise MSDs. Through providing job rotation, you are allowing employees the chance to recover to ensure that they are not overworking a particular muscle or joint. Another effective way of allowing employees to recover is by offering regular rest breaks. Frequent short rest breaks allow for better rest and recovery when compared to longer breaks. The frequency and duration should be determined by the nature of the task and the suspected recovery time. Lastly, team handling, or manual handling conducted by two or more workers, can be an effective administrative control measure. This measure has risk in itself and should only be used in the interim. If opting to pursue this control measure, it is important that employees are matched appropriately, and tasks are shared equally.

Ready to Start your SmartMove Program?

If you’re ready to start your SmartMove Program, simply give us a call to organise a no obligation meeting with one of our dedicated Senior Injury Prevention Consultants. During this meeting, we will discuss your injury trends, business needs and objective outcomes for the program.

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