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Occupational Health

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New Customer Onboarding

Welcome to KINNECT
Let’s get you setup

We are thrilled to have you on board as our new customer and we’re excited to embark on this journey with you. This webpage has been designed to assist you in effortlessly navigating through the process of onboarding you into Carelever, our online Pre-Employment and Health Surveillance platform. Our aim is to provide you with a seamless experience, ensuring that every step is clearly explained and easily accessible. Should you require any assistance along the way, our dedicated Customer Success team is readily available to guide you.

Please note, you can complete any of the 4 steps below at any point. They do not need to be completed in chronological order.

Thank you for choosing KINNECT, and we look forward to working with you.

Step 1
Establish your Credit Account

To purchase services from KINNECT, we kindly ask that you establish a credit account with KINNECT. This can be done by submission of the below form.

Step 2
Carelever User Access

Each company representative that will be requesting Pre-Employment services, will require their own user account to KINNECT’s online platform, Carelever.

There are two types of user access:

Full Access = User can access all the information and medical records

Restricted Access = User is unable to access medical records, but can see all other information

As a standard, all users will be setup with full access, however should you wish to restrict a users access, please speak with our Customer Success team.

Using the below form, please populate all the names and contact details for those who will require a user account. You can add more by using the + button.

Full Name
Work email
Phone Number(Required)
Best contact number (mobile or landline)

Step 3
Sites, Positions and Medical Requirements

To simplify things for you, KINNECT’s Carelever Platform lets you set default site and position preferences. This way, you won’t have to remember them every time you submit a referral, as the system will remember them for you.

You can also assign specific requirements or assessments to certain sites, positions, or both. To provide your pre-employment requirements, please fill out the form below.

Step 4

Availability for Carelever Training

Once we have set up your Carelever account, we will provide a short online training session to demonstrate how to use Carelever for requesting medical assessments. After completing the training, you will be able to confidently submit requests for medical assessments on your own through Carelever.

Please provide three dates and times that work for you, and we will schedule the training session accordingly. 

Availability for Training
DD slash MM slash YYYY
DD slash MM slash YYYY
DD slash MM slash YYYY

Next Steps

After you’ve provided all the necessary information, our Customer Success team will begin setting up your account. It may take up to 5 business days to complete this process. We will notify you via email once the setup begins and assign a point of contact for any further assistance.

Our Services
For all your Occupational Health and Rehabilitation Needs

No matter what your organisation’s health needs are, KINNECT have you covered with our full suite of Occupational Health, Injury Prevention and Workplace Rehabilitation Services.

Workplace Rehabilitation Services

KINNECT is an approved Workplace Rehabilitation provider providing services that help employees to recover from injury and return to work.

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Pre-Employment Medical Services

KINNECT provides pre-employment medical services for all industries designed to help companies to screen candidates and prevent injuries.

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Health Monitoring Services

KINNECT provides legislative Health Monitoring & Health Surveillance services for businesses that have employees exposed to hazards at work.

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Injury Prevention Services

KINNECT provides tailored workplace injury prevention programs that are proven to keep employees safe and prevent injuries from occurring.

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Occupational Medicine Services

KINNECT’s Occupational Physician can provide your business with expert health advice that is specific to your project, industry and your workforce.

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Psychological Services

KINNECT provides a full range of services that support people with Psychological illness and injuries to return to health and life.

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