Lead Workplace Rehabilitation Consultant

LET THE JOURNEY BEGIN

Opportunities to join an industry leader with a clear pathway into leadership do not come around often, particularly in regional Queensland.

We have an opportunity for a Lead Workplace Rehabilitation Consultant to join our close-knit team in Townsville. As a Lead Consultant you will balance leadership responsibilities such as mentoring consultants, quality assurance and account management with hands-on case management, contributing directly to the effectiveness of the rehabilitation services KINNECT delivers across the region.

This suits a career-minded Workplace Rehabilitation Consultant with a minimum of two years' experience who wants the next step. It is a genuine step up rather than a title change, and you will keep your clinical skills sharp while building the leadership experience that takes you further.

Working out of Townsville also means real variety. Our North Queensland clients range from mining and resources through to transport, agriculture and defence, so the work is broader than you will find in most metro roles.

A DAY IN THE LIFE OF A LEAD WORKPLACE REHABILITATION CONSULTANT

Mentoring. Provide guidance, support and mentorship to junior consultants. Share your expertise, best practice and clinical insight to help them build their skills.

Quality assurance. Review case strategy and documentation to ensure compliance with best practice and regulatory standards, then provide the training and resources to close any gaps you find.

Account management. Build and maintain strong relationships with stakeholders. Work alongside the Regional Manager to identify opportunities for account growth and support contract negotiations.

Managing a caseload. Maintain your own caseload of clients requiring workplace rehabilitation services. Conduct thorough assessments, implement personalised case strategies and monitor client progress.

WHY YOU WILL LOVE THIS JOB

At KINNECT, one of our core values is helping people, and we know that aligns with your passion too. As a KINNECTer, you will enjoy:

• Quality over quantity. Our focus is on delivering high-quality service through return to work outcomes.
• Career growth. Structured pathways to progress, with transparent progression, role-specific development plans and clear routes into senior consultant, team leadership and specialist roles.
• Flexibility and variety. Own your diary and how you shape your week, balancing your own caseload with mentoring, quality reviews and client meetings across site visits, the office and home. No two weeks look the same at this level.
• Tech perks. A laptop and mobile phone provided for both work and personal use.

ABOUT KINNECT

We are a leading Australian-owned company founded in 1996, specialising in Workplace Rehabilitation and Occupational Health services. Our mission is to foster healthy, safe and productive workplaces, guided by our core values of creating sustainable value and supporting happy, highly skilled people.

WORKING AT KINNECT

You will be rewarded with a competitive salary package and strong perks, including:

• Monthly incentives. Regular rewards recognising strong performance.
• Extra leave. The option to purchase additional annual leave.
• Birthday off. Celebrate your birthday with a paid day off.
• Paid parental leave. Support for you and your family.
• Health benefits. Discounted health insurance.
• Recognition rewards. Weekly and monthly gift vouchers for Core Values winners.
• Social events. KINNECT social days, work anniversary celebrations and regular events to build team spirit.

WHAT YOU WILL BRING TO THE ROLE

• Current registration with AHPRA, ESSA, ASORC or RCAA is essential.
• A minimum of two years' experience in Workplace Rehabilitation or Claims Management. Queensland scheme experience across WorkCover Queensland and NIISQ is highly regarded, and we will support the right person from another scheme to transition.
• Proficiency in conducting assessments, developing rehabilitation plans and implementing evidence-based interventions.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with colleagues, clients and stakeholders.
• Sound judgment and decision-making, with a compassionate and client-centred approach to service delivery.
• The ability to work independently and as part of a multidisciplinary team, with flexibility and adaptability.
• A current driver's licence, as the role includes travel to client sites across the region.

READY TO APPLY?

If this opportunity resonates with you, apply now. For further details, contact us at careers@kinnect.com.au. Alternatively, please click apply.

This position is being sourced directly by KINNECT. We respectfully request no agency approaches.