I have suffered from a chronic back problem for over 30 years. I was new to Gladstone and by my good fortune came in contact with KINNECT. The front counter people were friendly and treated me like a person not a number. Better still the professional staff actually listened to me and gave me the treatment that I knew, from experience, was suitable for me and actually relieved my pain. I could also be seen on weekends. Yes, even Sundays! How rare is that? Julian O’Brien