Frequently Asked Questions

Before Applying

I don’t have any experience, can I still apply?

We do not only look at what experience people have.  Employability is more around passion for occupational rehabilitation, demonstrated self motivated professional development and a fit within our core values.

How long will it take before I hear back about my application?

You will receive an email within 5 working days for any expression of interest.  Where your application is for an advertised position you will hear back from us within 2 working days

What is the Start Date for the Position?

The start date is able to be negotiated with the right candidate.  We employ based on the right person and right fit, not the right start date.

There is no Advertised Role, can I still Express my Interest in a Future Position?

Yes. We encourage you to submit an Expression of Interest if there are no current positions available. KINNECT is a rapidly growing organisation and new positions are often not far away.

Who will my Supervisor Be?

Every employee has an assigned Senior Clinician and Mentor to which they can directly ask questions, provide feedback to and discuss general employment and company matters with on a frequent basis and in an environment underpinned by equality and mutual respect. Senior Clinicians are contactable by phone, email, internal social media (Yammer) and video conference in addition to being available for face to face meetings. Directors of KINNECT also have an ‘open door policy’, providing all employees with access to top level management for any concerns they feel need to be addressed by a Director as opposed to a mentor or Senior Leader.

During the Recruitment Process

Do KINNECT Negotiate on Salary?

KINNECT uses a scorecard system to evaluate the performance of all staff in our organisation and provide a framework for employees to challenge themselves professionally. Our scorecards clearly define the mission for a position, the outcomes to be accomplished, key competencies for the role and personal attributes required to fit with our corporate culture. This information is published publicly for all employees to access. Remuneration and incentives are clearly tied to the varying scorecard levels that exist within the business.

After joining KINNECT, employees are allocated a scorecard level based on their position and key responsibilities. They are educated on how they can achieve a higher-level scorecard by exhibiting advanced behaviours and competencies. Every employee’s scorecard is reviewed at least once a year, however an employee can request a scorecard review at any time if they feel they are ready to be progressed to a higher level.

This system makes it possible for an employee to know exactly the competencies and responsibilities they need to fulfill, and the outcomes they must achieve to move through the ranks of the business and determine their own course and time frames for career advancement. This system empowers employees to enhance their level of knowledge and skill, while creating fairness and equality for all employees regardless of age or years of experience. It is for this reason that KINNECT do not negotiate salary prior to the commencement of employment, rather align an individual with a scorecard during the initial offer and from which they can progress.

Can I apply if I haven't graduated from University yet?

Yes, we actively encourage new graduates to apply and openly receive applications prior to graduation and formal registration being awarded.

If successful, what is my next step?

Upon being offered a position with KINNECT, it is standard practice for you to undergo 4 weeks of clinical training, typically conducted at our Head Office in Brisbane, QLD. During this period you will receive extensive one on one training with a range of senior health professionals. KINNECT will cover all accommodation and transportation costs for you to undertake our industry leading training program.

Your New Job at KINNECT

When will I get my Uniform?

KINNECT employees are issued with a KINNECT uniform inclusive of formal and casual shirts, high visibility and jumper/jacket. On your first day, you will be fitted to ascertain your size and your uniform will either be issued to you or ordered promptly.

What Will Happen on My First Day?

Your first day at KINNECT will be your most memorable one

To ensure all new employees are given a warm welcome and taken through a smooth, organised induction process that reflects our corporate culture, values and vision, KINNECT has developed a variety of gestures, programs and activities.

On a new employee’s first day, they are greeted by their immediate mentor and issued with a KINNECT welcome pack. This pack contains all of the equipment needed to successfully perform their role, including personalised business cards, iPhone, laptop, clinical equipment, KINNECT branded pens and water bottle. The mentor will assist the new employee in setting up their Yammer account, an internal social networking platform that allows them to follow and communicate with KINNECT team members.

The first activity on the agenda for a new employee is completing KINNECT’s, “Who’s New” questionnaire, an exercise in getting to know our new recruits a little better. By sharing information about their interests, hobbies and passions, the “Who’s New” questionnaire is a great way to introduce a new member of the team to our existing employees in a fun and engaging way. KINNECT shares the “Who’s New” answers via email and internal social media channels, and team members are encouraged to make contact with the new employee to welcome them on board.